Warranty
It can always happen that something goes wrong with your purchase, we will ensure that this is fixed as soon as possible. Your normal warranty on the clockwork is 24 months.
Warranties on brand products are always performed by the supplier.
The exclusions on warranty
- Battery (up to 3 months after purchase, it is guaranteed)
- Broken glass
- Crown / Screw (Always make sure that your screw / crown closed during wearing)
- Watchband (excluding stones fallen to 3 months)

Warranty does not apply
- When you open the watch yourself
- If used incorrectly
- In water (except waterproof watches, waterproof see)

How to work with warranty
To help you with your warranty as well and quickly as possible we ask for the following steps to take. In this way we avoid most problems.

Subscribe to our customer service through email that you want to send an item back.
(Include your name and order number)
Download our Repair Form
This form can be filled in on computer or be printed.

If you should have any problems downloading this form please click here for the latest version of Adobe reader.
After receiving your package we will send you a confirmation.

Once we have more information as soon as possible, we will propose a solution.
(Please note a repair period of least 14 days.)
Is it an exchange or return? Please read Exchanges and returns.

Cost
The cost to send the product to us are at your expense.
If under warranty, we will refund postage to you.
The cost for returning are for our account.